Our delivery partner is FedEx. They take over the entire dispatch for North America, provided that the products are orderable in our Shop for your country of residence. Our shipping is climate-neutral. Once the FedEx tracking number is received by the customer, all shipping inquiries should be directed to them.
Please note that delivery times may be longer for some northern parts of Canada .
Orders received from Monday to Friday before 16:00 EST: shipping within 3-5 working days
Orders received on Sundays or national holidays: shipping within 3-5 working days, starting the following working day
Please note that delivery times may be longer for Alaska and some western parts of the USA.
Eastern States: 2 working days added
Western States : 4 working days added
For delivery times to other countries please contact our customer support.
Due to high demand and supply bottlenecks, delay for certain products can occur occasionally. These delays are shown on the concerning product page which we always keep up-to-date for you.
Please note that we cannot deliver to picking stations due to the dimensions of our packages.
The goods remain our property until the purchase price has been paid in full.
Local and international shipping rates mainly depend on region and country of residence and chosen shipping option. To get the exact shipping rate based on your address, simply add your item(s) to the shopping cart and validate shipping total.
We offer special conditions for business clients. Please find more information here.