Shipping Options

SHIPPING PARTNER

Our delivery partner is FedEx. They take over the entire dispatch for North America, provided that the products are orderable in our Shop for your country of residence. Our shipping is climate-neutral. Once the FedEx tracking number is received by the customer, all shipping inquiries should be directed to them.

 

DELIVERY TIME

WITHIN CANADA

Please note that delivery times may be longer for some northern parts of Canada .

Orders received from Monday to Friday before 16:00 EST: shipping within 3-5 working days

Orders received on Sundays or national holidays: shipping within 3-5 working days, starting the following working day

WITHIN USA

Please note that delivery times may be longer for Alaska and some western parts of the USA.

Eastern States: 2 working days added

Western States : 4 working days added

For delivery times to other countries please contact our customer support.

DEVIATING DELIVERY TIMES

Due to high demand and supply bottlenecks, delay for certain products can occur occasionally. These delays are shown on the concerning product page which we always keep up-to-date for you.

 

PICKING STATIONS

Please note that we cannot deliver to picking stations due to the dimensions of our packages.

The goods remain our property until the purchase price has been paid in full.

 

SHIPPING FEES

Local and international shipping rates mainly depend on region and country of residence and chosen shipping option. To get the exact shipping rate based on your address, simply add your item(s) to the shopping cart and validate shipping total.

 

CORPORATE CUSTOMERS

We offer special conditions for business clients. Please find more information here.